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Policies

Shipping& Returns

  • When will I get my order?

I'll be shipping out orders twice a month. Please allow for up to 2 weeks of processing time; and once shipped you will receive email updates about your order's status :)

  • What courier service do you use?

I am currently using the Pudo smart locker delivery system and Courier Guy

  • Do you ship overseas?

Not yet, but I plan on doing so soon!

  • What payment methods do you accept?

I accept PayPal and direct payments

  • What are your refund policies?

No refunds, returns, or exchanges unless: your order arrives damaged inside of its packaging OR gets lost during the delivery process

Commissions

  • Can I commission you to draw something for me?

Yes, absolutely! Send me a message through my site's chat link, or contact me using any of the methods on my contact page for more info​​

© 2023 by Emma-May.

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